Downland Veterinary Group

Downland Veterinary Group says it has been caring for pets since 1946. Reviews describe a practice covering routine preventive care, treatment for more urgent problems, ongoing medication support, and end-of-life care for cats and dogs. Owners often highlight clear communication during appointments, practical follow-through such as reminder letters and repeat prescriptions, and a calm, supportive approach in difficult situations.

Services

• •Routine and preventive care: Reviews mention injections and vaccinations, including reminder letters when appointments have been missed.
• •Treatment for illnesses and injuries: Recent examples include care for a dog with a torn nail needing substantial treatment, as well as support for a cat whose condition declined quickly because of a tumour under the tongue.
• •Ongoing care and medication: Owners describe help with longer-term treatment plans, ongoing medication, and repeat prescriptions for collection.
• •Consultations and decision-making: Reviewers say treatments and options are talked through before and during appointments.
• •End-of-life support: Several comments describe euthanasia being handled with step-by-step explanations and a focus on keeping pets comfortable and safe.
• •Pet Health Club®: The practice website also references a Pet Health Club®, though no inclusions or prices are listed here.

Pricing

No published pricing information is currently available for this clinic.

People

• •Gisu: Praised for support during a cat’s final month of life.
• •Beth: Thanked for helping talk an owner through euthanasia step by step.
• •Vet nurse: Mentioned alongside Beth for helping a cat feel comfortable and safe during euthanasia.
• •More broadly, reviewers describe the team as friendly, caring, helpful and professional, with vets who settle dogs quickly and explain treatment choices clearly.

Reviews

Google rating: 4.7/5 from 196 reviews.

• •Recent comments are largely very positive about the team’s manner, with owners saying staff are friendly, caring, professional and efficient.
• •Communication is a recurring strength: reviewers mention reminder letters for missed injections, treatment options being discussed clearly, and good support with ongoing medication and repeat prescriptions.
• •Sensitive care stands out in the written feedback, especially around euthanasia, where owners describe being guided through each step and feeling their pet was kept calm and comfortable.
• •Price does come up occasionally: one recent reviewer praised the service but felt the cost was high.