
Optivet Referrals Ltd, located in Havant, Hampshire, is a highly regarded veterinary clinic with a focus on providing specialized care. The clinic has garnered an impressive Google Maps rating of 4.8 stars from 373 reviews, indicating a strong reputation among its clients.
The feedback from customers highlights the clinic's strengths, particularly the compassionate and professional care provided by the staff. Reviewers frequently mention the empathetic and supportive nature of the team, with individual commendations for staff members such as Gisela Caliz, Emma Buffet, and Barney, who have left lasting positive impressions on clients during challenging times. For example, Gisela and Emma were praised for their competent handling of an emergency eye rupture, while Barney was lauded for his surgical expertise in removing a complex cancer.
Clients appreciate the clinic's comprehensive approach, noting the availability of specialized equipment that isn't commonly found at other local veterinary practices, which enhances the level of care available. While some customers remark that the services can be costly, especially when pet insurance is no longer an option, the consensus is that the quality of care justifies the expense.
Optivet Referrals also serves as a Veterinary Nurse Training facility, indicating a commitment to advancing veterinary education and practice. This multifaceted approach, combining compassionate care, advanced techniques, and a focus on education, solidifies Optivet's standing as a trusted provider of veterinary services in the region.
Note: Showing the 5 most recent Google reviews out of 373 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Had to bring my beloved dog Rosie to them on a bank holiday. Unfortunately, she had go to sleep. Staff were very caring and empathetic. The receptionist was truly outstanding and caring, I can’t remember her name. She is definitely a credit to your practice, lovely lady.
6 months ago
Recently we were referred to OptiVet (Hampshire) as an emergency, following our gorgeous Frenchie suffering a rupture of her eye. As you can imagine, this was incredibly stressful and traumatic, both for our gorgeous girl and ourselves! This was all made worse by the fact it occurred during the early hours of the morning, between 2am and 3am! All I can say is thank goodness for Gisela Caliz and Emma Buffet who were both on duty that night. Both Gisela and Emma were able to take control of the situation and almost immediately put us all at ease. Both were very empathetic and reassuring, which is exactly what we needed at that moment. Gisela was truly fantastic, both with our gorgeous girl and ourselves. She was very thorough with assessing the situation, whilst still being gentle, caring and sympathetic. I cannot thank Gisela and Emma enough for all their support and care throughout. I would recommend OptiVet without hesitation.
7 months ago
Amazing place with a Amazing people. just would like to say a really big thank you to you all especially chris when all other vets gave up on my diesel chris you didn't and gave me 2 more brilliant years with my boy and he got to move to the USA and play and have a happy end of life thank you so much ❤️
8 months ago
The vets , nurses, staff are always caring, pleasant and helpful. Have been going to Havant for over 4 years and always been informed of what is going on with my dog. They also have all the specialist kit that many local vets do not have. They are not cheap especially when you can no longer insure your dog but the care of the animals is second to none. Sadly i had to use their services last week with a sad outcome but i felt everyone tried their best for me and my little dog.
10 months ago
I am beyond words of how grateful I am with the amazing care you're team gave my Elvis, thank you so much 💖. Barney his surgeon who removed the challenging cancer in its entirety I don't know how I can ever thank you enough. You were truly his knight in shining armour, 🌟, thank you
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