Optivet Referrals Ltd – Vets in Havant
Clinic Overview
- Thorough, well-organised care: owners often mention smooth communication from first enquiry through treatment, with appointments that feel unrushed and explanations that are easy to follow. - Strong eye referral experience: recent cases include chronic eye infections, emergency surgery for a perforated eye, and compassionate care when eye removal was necessary. - Clear discussion of options: several reviewers mention treatment choices and charges being discussed in advance, along with practical guidance such as being shown how to give medication at home.
Optivet Referrals Ltd in Havant is a specialist referral practice handling complex ophthalmology cases, major surgery, and referral-level diagnostics and decision-making. It also offers orthopaedics, internal medicine, CT imaging, cardiology referrals, and an equine ophthalmology service. Recent feedback is especially strong around clear explanations, calm emergency handling, and compassionate support during difficult treatment decisions.
Services
- •Ophthalmology referrals: eye examinations and surgical procedures including cataract surgery. Recent reviews mention treatment for continuous eye infections, perforated or ruptured eyes, vision-saving emergency surgery, and eye removal where needed.
- •Orthopaedic referrals: an extensive range of orthopaedic procedures, led by two ECVS Specialists in small animal surgery.
- •Internal medicine referrals.
- •Soft tissue surgery: a full range of procedures, working closely with internal medicine; one owner specifically described successful removal of a challenging cancer.
- •CT imaging: an outpatient CT service using a Toshiba 128-slice CT system.
- •Cardiology referrals: the cardiology service started in January 2024, led by Alfredo Planelles, and also accepts outpatient echocardiogram cases. Recent reviews describe detailed heart murmur consultations and clear future planning.
- •Equine ophthalmology: a dedicated equine specialist team supports this service.
- •Urgent and emergency eye care: owners describe being seen on a bank holiday and in the early hours of the morning for serious eye emergencies.
Pricing
No published pricing information is currently available for this clinic.
People
- •Alfredo Planelles — leads the cardiology referral service; outpatient echocardiograms are also accepted.
- •Andrew — named in a recent review as a cardiologist, praised for a thorough consultation and clear plan for a dog with a heart murmur.
- •Barney — credited by one owner with removing a difficult cancer completely.
- •Gisela Caliz and Emma Buffet — praised for handling an overnight emergency eye rupture with empathy, reassurance, and a thorough assessment.
- •Chris — remembered by one owner for persisting with treatment when others had given up.
- •Reception team — repeatedly praised for friendliness, organisation, and compassion, including during end-of-life visits.
Reviews
Optivet Referrals has a 4.8-star Google rating from 393 reviews. Recent feedback highlights
- •Thorough, well-organised care: owners often mention smooth communication from first enquiry through treatment, with appointments that feel unrushed and explanations that are easy to follow.
- •Strong eye referral experience: recent cases include chronic eye infections, emergency surgery for a perforated eye, and compassionate care when eye removal was necessary.
- •Clear discussion of options: several reviewers mention treatment choices and charges being discussed in advance, along with practical guidance such as being shown how to give medication at home.
- •Kindness in stressful moments: reviews repeatedly praise the team’s calm, compassionate approach during emergencies, surgery, and euthanasia. Cost is occasionally described as expensive, though these comments are paired with very positive views of the specialist care received.
