Dog & Cat Vets in New Milton

## Summary Forest Lodge Veterinary Practice has been operating since 1987 and says it’s been trusted by over 23,000 clients. The website highlights a broad “day-to-day plus urgent help” setup, including routine appointments, house calls, an ambulance service for sick animals, and emergency care when the practice is closed (nights, weekends, and bank holidays). In recent reviews, owners repeatedly describe being seen quickly for urgent problems (for example, a damaged dew claw) and coming in for practical follow-up care such as stitch removal, alongside longer-term care for cats and dogs. The practice also mentions examining injured wildlife for free, which matches a review describing wildlife being taken in during an emergency. ## Services Based on the website and the latest reviews, Forest Lodge Veterinary Practice offers: - Routine appointments - Emergency veterinary care when the practice is closed (night, weekends, bank holidays) - House calls - Ambulance service for sick animals - Repeat prescriptions and dispensing of medicines - Free examination of injured wildlife (website-stated) - Wound aftercare mentioned in reviews (stitches removed) - Urgent injury assessment mentioned in reviews (damaged dew claw) ## People Staff members mentioned by name in the latest reviews: - **Susie (vet)**: described as “knowledgeable, kind, caring and gentle,” with one owner saying visits are “so reassuring” and another noting Susie and reception staff are “always really lovely.” - **Amy, Jess & Hailey**: thanked for “going above and beyond” during an emergency involving a large dog who collapsed; the reviewer highlights help starting “from the first phone call” when other clinics reportedly declined. ## Reviews **4.5 stars from 238 reviews.** The latest reviews focus on urgent-access experiences, friendliness, and specific instances of support during emergencies. **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access for urgent problems** (e.g., being “seen quickly” for a damaged dew claw; emergency help when travelling). - **Support in high-stress emergencies**, including a detailed account of staff coordinating help after a dog collapsed, when the reviewer says other clinics declined to assist. - **Warm handling of pets during visits**, with owners describing dogs being treated “like a princess” and staff taking good care of nervous or unwell pets. - **Practical, straightforward care episodes** noted (stitch removal; injury care; ongoing care over many years for cats and dogs). - **Pricing only mentioned qualitatively**: one reviewer said prices were “very reasonable,” without giving figures.