The Carisbrooke Vets – Vets in Sandown
Clinic Overview
- Many reviewers describe the team as friendly, helpful and caring, with several saying they have used the practice for years. - Recent comments praise the welcome at reception and the way vets help nervous owners and pets feel at ease, including with a new rescue dog and an older cat. - Several reviews reflect strong satisfaction with the overall standard of care, using terms such as thorough, professional and efficient.
The Carisbrooke Vets is a Sandown practice offering care for small animals, exotics and farm animals, with 24/7 in-house emergency and out-of-hours cover. Recent feedback is largely very positive, with clients often highlighting friendly reception staff, kind vets and long-standing trust in the practice. A small number of reviews mention concerns about communication and some charges.
Services
- •Small animal care: routine veterinary care is available for pets, with recent reviews mentioning first vaccinations, follow-up vaccination timing, repeat medication requests, and gentle handling for older cats and rescue dogs.
- •Exotic and farm animal services: the practice also offers care for exotic pets and farm animals.
- •Emergency care: 24/7 in-house emergency and out-of-hours care is available.
- •Preventive and ongoing care: vaccinations are specifically mentioned by clients, and reviews also reference neutering plans being affected by vaccine timing in one case.
- •Care plan: reviewers mention an annual plan that spreads treatment costs across the year.
Pricing
No published pricing information is currently available for this clinic.
People
- •Nuria: previously praised by a client as thorough, friendly and good at putting their dog at ease.
- •Reception team: frequently described as friendly, welcoming, pleasant and helpful.
- •Vet team: reviews describe the vets as kind, professional and informative, although a couple of clients mention limited continuity and not always being introduced to the clinician they were seeing.
Reviews
The clinic has a 4.8-star Google rating from 105 reviews.
- •Many reviewers describe the team as friendly, helpful and caring, with several saying they have used the practice for years.
- •Recent comments praise the welcome at reception and the way vets help nervous owners and pets feel at ease, including with a new rescue dog and an older cat.
- •Several reviews reflect strong satisfaction with the overall standard of care, using terms such as thorough, professional and efficient.
- •A few reviews raise mixed feedback on communication and fees: one client was unhappy about vaccination advice and costs, another mentioned a charge for early dispensing of repeat medication, while a separate reviewer felt consultation communication could be more engaging.
