Animed Veterinary Group - Cowplain – Vets in Waterlooville
Clinic Overview
- Several owners describe smooth, reassuring routine visits, especially for kitten vaccinations and check-ups, with praise for both the receptionist and vet. - Communication is a recurring positive theme: reviews mention staff being easy to reach, giving practical advice by phone, and explaining procedures clearly during appointments. - The atmosphere is often described as friendly and efficient, including one review noting good support over a bank holiday and another saying the team had cared well for a family dog over the years.
Animed Veterinary Group – Cowplain in Waterlooville is part of the wider Animed Veterinary Group, which is owned by CVS rather than being a stand-alone independent clinic. The group presents itself as a long-established small animal and equine practice, with 24-hour emergency care and hospitalisation available through its main hospital, and out-of-hours small-animal emergency cover provided via MiNightVet. Recent feedback around the Cowplain branch is mixed overall: several owners describe friendly, efficient routine care and helpful communication, while one detailed review reports serious concerns about medication supply, billing and clinical guidance.
Services
- •Small animal care for dogs, cats and small pets, with recent reviews mainly covering routine appointments such as kitten vaccinations, health checks and general pet visits.
- •Equine care is also listed by the wider group, including horses, ponies and donkeys.
- •Preventive care and check-ups, including initial vaccinations and new-pet appointments; reviews mention kitten vaccination visits with advice and reassurance.
- •Microchip-related appointment activity, with one owner describing a vet talking a child through the visit and letting them help find the microchip.
- •Telephone advice and triage, including one account of the team giving advice over the phone and arranging an appointment for the following day.
- •Diagnostics and ongoing treatment discussions are reflected in reviews, including blood testing and medication management.
- •Referral onward when needed is mentioned by one owner, who says they were sent to a larger vet for services the branch could not provide.
- •Emergency arrangements are offered at group level: 24-hour emergency care and hospitalisation via the main hospital, with MiNightVet handling out-of-hours small-animal emergencies.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are limited, but one owner specifically appreciated being given phone advice that avoided an unnecessary consultation fee, while another raised a complaint about insulin charging.
People
Reviews mention a friendly reception team and vets who are generally described as helpful, supportive and good at explaining what they are doing, but no individual staff names stand out publicly.
Reviews
Google rating: 4.7/5 from 47 reviews.
- •Several owners describe smooth, reassuring routine visits, especially for kitten vaccinations and check-ups, with praise for both the receptionist and vet.
- •Communication is a recurring positive theme: reviews mention staff being easy to reach, giving practical advice by phone, and explaining procedures clearly during appointments.
- •The atmosphere is often described as friendly and efficient, including one review noting good support over a bank holiday and another saying the team had cared well for a family dog over the years.
- •Against that, one detailed negative review alleges serious problems with insulin supply and billing, along with poor clinical guidance during a cat’s illness.
