Animed Veterinary Group - Cowplain | Vets in Waterlooville, Hampshire

- Positive feedback often centres on routine appointments, especially kitten vaccinations and check-ups, with owners describing visits as reassuring and well handled. - Communication and accessibility are common strengths in reviews, including being easy to reach by phone, offering practical advice, and explaining procedures clearly during appointments. - Several reviews describe the team as friendly, efficient and supportive, including good service over a bank holiday and long-term care for family pets.

Services

•Small animal care for dogs, cats and small pets, with reviews covering routine visits such as initial vaccinations, check-ups and general appointments.
•Equine care is also listed by the wider group, including horses, ponies and donkeys.
•Preventive care and check-ups, including new-pet appointments; owners mention kitten vaccination visits where they received advice and reassurance.
•Microchip-related appointments, with one review describing a vet talking a child through the visit and letting him help find the microchip.
•Telephone advice and triage, including one owner who said the team gave advice over the phone, avoided an unnecessary same-day consultation, and booked an appointment for the following day.
•Diagnostics and ongoing treatment discussions, including blood testing and medication-related care in owner accounts.
•Referral onward when needed, with one reviewer noting they were sent to a larger practice for services the branch could not provide.
•Emergency arrangements at group level, with 24-hour emergency care and hospitalisation through the main hospital and MiNightVet covering out-of-hours small-animal emergencies.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are limited: one owner appreciated phone advice that saved a consultation fee, while another raised a complaint about insulin charges.

People

No individual staff names stand out publicly, but reviews regularly mention a friendly reception team and vets who are described as helpful, supportive, attentive and good at explaining what they are doing.

Reviews

Google rating: 4.7/5 from 47 reviews.

•Positive feedback often centres on routine appointments, especially kitten vaccinations and check-ups, with owners describing visits as reassuring and well handled.
•Communication and accessibility are common strengths in reviews, including being easy to reach by phone, offering practical advice, and explaining procedures clearly during appointments.
•Several reviews describe the team as friendly, efficient and supportive, including good service over a bank holiday and long-term care for family pets.
•The main negative note is one detailed 1-star complaint alleging problems with insulin supply, billing and the handling of a cat's illness.

Reviews for Animed Veterinary Group - Cowplain

No VetsCompared reviews yet

Reviews from pet owners who enquired with Animed Veterinary Group - Cowplain through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 47 we track in total. Recent reviews may not be representative of overall sentiment.

PAWS

1 year ago

Took my new Bengal kittens for initial vaccinations and check up at Cowplain. From receptionist to the veterinarian just a great experience. Lots of advice and reassurance. Obviously know what they are doing. Highly recommended 👍

Heather Robinson

2 years ago

Gareth Atkinson

My experience of this vets was horrendous. They tried charging us for a whole vial of insulin when they only used a single syringe. They later gave us the wrong insulin and tried to gaslight us into believing it was the right one. They supplied boxes of syringes, where some of the pounches inside had been opened and syringes taken. There were many mistakes and never an apology or explanation. But to top it all off, one of my cats had been vomiting, had diareoah, lost weight, her behaviour had changed, and after doing a blood test the vet turned to me and asked me what I wanted to do next. No explanation, just what did I want to do. She then handed me some kind of textbook with explanations of different blood tests and asked me to choose. No advice, just figure out what to do myself. We eventually left this practice, and within just weeks, after months of horrid careless medical meandering from animed, the new vet had realised my cat had tumors on her liver and she was now too fragile to operate on. Because of the incompetent, careless and unfeeling approach of the animed vet, it was now too late to try and save my cat and we had to watch her slowly deteriorate and pass away. Do not use this veterinary practice.

keith Davis

3 years ago

Friendly and helpful

Jackie Stacey

Fantastic vet ... she was talking to my grandson to let him know what she was doing and let him find microchip. Made his day

Tom Langston

Very helpful and supportive with our pets. Friendly vet and receptionist who helped deal with our problem quickly and efficiently. Great service over a bank holiday, advised over the phone to save us the consultation fee and booked us an appointment for the next day. Great advice and excellent service.

Jemma Powell

Amazing team! Can always get hold of them, which I have struggled to with other vets. Very attentive and are really helpful. Always really friendly and my dog absolutely loves them. Can't recommend these guys enough! Took care of our family dog over the years and never failed us. Couldn't ask for more! Thank you

Dragon Nest

4 years ago

These vets have to deal with my cat regularly because he's a pain for getting into fights and trying to make jumps he can't, as well as getting illnesses. Lovely and friendly staff who try to be as fast as they can. Of course, there's some things they can't do and we're sent to another much larger vet, but they try their best.

Animed Veterinary Group - Cowplain