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Purbrook Veterinary Practice Ltd

#5 Vet in Waterlooville, Hampshire

4.7
Independent Clinic

Purbrook Veterinary Practice Ltd – Vets in Waterlooville

Updated January 2026
Independent Clinic

Clinic Overview

- End-of-life care is a recurring topic: multiple owners describe kindness during euthanasia and mention receiving sympathy/condolence cards afterward (including a paw print in one case). - Some owners describe flexibility for urgent needs (e.g., being asked to come in within half an hour for a Cytopoint injection despite a busy schedule). - A significant negative account alleges the practice refused an euthanasia request because they were “too busy,” forcing the owner to seek urgent care elsewhere.

Services

Services and care explicitly mentioned in the available information include

  • General appointments for “ailments” and check-ups
  • Puppy “check and jabs” (vaccinations)
  • Flea treatments (parasite control supplies)
  • Cytopoint injection (given for ear-related issues in one case)
  • Surgery/procedures (a dog booked for a leg operation is mentioned)
  • Wound treatment (stitching an injured chicken’s neck is described by one owner)
  • Euthanasia/end-of-life appointments (described positively by some; one review says it was declined due to the practice being too busy)
  • A “Pet Plan” is mentioned by a reviewer (no details given on what’s included)

People

  • Geoff (referred to as “Geoff” and “Doc” in reviews): described as sending a condolence card and paw print after a cat died, and as being trusted for long-term care including puppy checks/vaccines and an upcoming surgery. One owner also mentions him treating a chicken’s injury.
  • Reception/team: experiences are mixed—some reviews describe staff as “kind and thoughtful” during a goodbye visit, while another says the vet and reception team showed “lack of empathy” when they were told the practice was too busy to provide euthanasia.

Reviews

Google rating: 4.7 stars from 214 reviews.

  • End-of-life care is a recurring topic: multiple owners describe kindness during euthanasia and mention receiving sympathy/condolence cards afterward (including a paw print in one case).
  • Some owners describe flexibility for urgent needs (e.g., being asked to come in within half an hour for a Cytopoint injection despite a busy schedule).
  • A significant negative account alleges the practice refused an euthanasia request because they were “too busy,” forcing the owner to seek urgent care elsewhere.
  • Popularity/availability comes up: one reviewer notes the practice is “very popular” and suggests checking whether they are taking new clients.

Location

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