Harbour Veterinary Group - Waterlooville

Harbour Veterinary Group in Waterlooville is a reputable clinic offering a range of veterinary services, including emergency care and serving as a Veterinary Nurse Training facility. The clinic is highly rated with an impressive 4.6 stars from 183 reviews on Google, indicating a high level of customer satisfaction.

The clinic is particularly praised for its compassionate and thorough care. Recent reviews highlight the dedication and kindness of staff members, such as Sian, who received commendations for her compassionate approach to pet care. Another review appreciated the thoroughness of a vet during a routine check-up, demonstrating the clinic's commitment to detailed and attentive service.

In times of emergency, Harbour Veterinary Group has proven to be reliable, with a reviewer sharing a positive experience of their dog’s recovery from a serious condition, thanks to the effective treatment provided by the clinic's vet.

However, not all feedback is entirely positive. One review criticized the clinic for perceived declining standards in care and communication, citing an uncomfortable experience with a specific vet. This review also mentioned long waiting times and a sense that financial gain might be prioritized over pet care. Despite this, the reviewer noted a positive experience with Sarah, a nurse known for her genuine care.

Overall, Harbour Veterinary Group appears to maintain a strong reputation within the community, supported by a large volume of positive reviews that outweigh occasional criticisms. The clinic’s efforts in training veterinary nurses and providing emergency services further enhance its standing as a trusted provider of veterinary care in Waterlooville.