Downland Veterinary Group – Vets in Waterlooville
Clinic Overview
- Recent feedback is very positive, with repeated praise for a warm welcome, helpful reception staff and a clean, welcoming environment. - Clients often mention calm, kind handling of pets, especially anxious animals, including helping a nervous dog settle and assisting another in the car rather than bringing her straight inside. - Clinical care is described as thorough and clearly explained, with examples including a rabbit seen quickly for diagnosis, pain relief and medication.
Downland Veterinary Group in Waterlooville offers general consultations, medical treatment, surgery and follow-up care for dogs, cats and rabbits, with support for urgent cases also mentioned by clients. Recent feedback highlights a warm front-desk welcome, clear explanations, and calm, patient handling of pets, including nervous animals. Out-of-hours care is also referenced, and the practice lists Pet Health and veterinary nurse training among its wider services.
Services
- •General consultations and clinical exams: Routine appointments are described for dogs, cats and rabbits, with reviewers noting thorough checks and clear explanations during visits.
- •Diagnosis and medical treatment: Recent examples include a rabbit being seen quickly, then given a diagnosis, pain relief and medication.
- •Surgery and aftercare: Surgical treatment and ongoing follow-up have been mentioned, including care for a dog with a serious cut.
- •Support for anxious pets: Reviews describe staff helping a nervous dog settle while waiting, and in one case coming out to the car to help with a small dog that panics at the vets.
- •Other practice services: Out-of-hours care has been referenced, and the practice also lists a Pet Health offering and a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mr Du Plessis (vet): Praised for a quiet, calm manner that works well with both cats and dogs; one client also highlights the continuity of regularly seeing the same vet.
- •Phil (vet): Mentioned in connection with surgery and step-by-step aftercare for a dog with a serious cut.
- •Reception team: Frequently described as warm, helpful and welcoming, with easy appointment booking also noted.
- •Wider clinical team: Reviews describe vets and practitioners as kind, patient, gentle and clear in their advice.
Reviews
Google rating: 4.9 stars from 132 reviews.
- •Recent feedback is very positive, with repeated praise for a warm welcome, helpful reception staff and a clean, welcoming environment.
- •Clients often mention calm, kind handling of pets, especially anxious animals, including helping a nervous dog settle and assisting another in the car rather than bringing her straight inside.
- •Clinical care is described as thorough and clearly explained, with examples including a rabbit seen quickly for diagnosis, pain relief and medication.
- •Continuity and trust also stand out: one reviewer values regularly seeing Mr Du Plessis, while others describe the practice as caring, patient and a place where their pets are in good hands.
