Downland Veterinary Group

- Recent feedback is overwhelmingly positive, with repeated praise for a friendly welcome, a clean and tidy waiting area, and staff who explain things clearly. - Calm, gentle handling of pets stands out, especially for anxious animals; reviewers mention dogs being helped to relax and one small dog being seen at the car because she panics at the vets. - Clients describe the atmosphere as friendly, patient and considerate, with vets, nurses and reception staff all mentioned positively.

Services

•General consultations and health checks: Routine appointments are available for dogs, cats and rabbits. Recent clients describe thorough checks, clear explanations and punctual visits, including a dog health check and a cat appointment handled gently and clearly.
•Diagnosis and medical treatment: Clients mention pets being seen promptly when unwell, including a rabbit that was examined, diagnosed, and given pain relief and medication.
•Surgery and follow-up care: Surgical treatment and aftercare remain part of the practice offering, including previous feedback about step-by-step support after a dog was treated for a serious cut.
•Support for nervous pets: This is a consistent theme in reviews, with staff praised for helping anxious dogs relax, including one small dog that was seen in the car rather than being brought straight inside.
•Other services: Out-of-hours care has been referenced, and the practice also lists a Pet Health offering and a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Mr Du Plessis (vet): Previously praised for a calm, quiet manner that works well with both cats and dogs, with one client valuing the continuity of seeing the same vet.
•Phil (vet): Mentioned in connection with surgery and careful aftercare for a dog with a serious cut.
•Reception team: Regularly described as warm, helpful and welcoming.
•Nurses and wider clinical team: Recent reviews praise kind, patient handling, including a nurse who helped a very nervous dog settle well during a health check.

Reviews

Google rating: 4.9 stars from 142 reviews.

•Recent feedback is overwhelmingly positive, with repeated praise for a friendly welcome, a clean and tidy waiting area, and staff who explain things clearly.
•Calm, gentle handling of pets stands out, especially for anxious animals; reviewers mention dogs being helped to relax and one small dog being seen at the car because she panics at the vets.
•Clients describe the atmosphere as friendly, patient and considerate, with vets, nurses and reception staff all mentioned positively.
•Practical care examples include a rabbit being seen quickly when unwell and receiving an examination, diagnosis, pain relief and medication.

Reviews for Downland Veterinary Group

Note: Showing the 10 most recent Google reviews out of 142 we track in total. Recent reviews may not be representative of overall sentiment.

debra cobb

1 month ago

A health check on my dog .. he gets very nervous.. the nurse was brilliant with him ..he really took to her .. great service

elaine gray

So pleased to entrust our doggies to Downland -Denmead is our local vet -he is amazing ! We have been to all 3 hubs in our local area -not in the best circumstances-but always had such good care from the vets to the vet nurses and reception staff .

Rachelle Smith

2 months ago

Always welcoming, clean and tidy waiting area, water provided ( very much appreciated at all times but particularly in the hot weather..punctual, staff always explain everything,

Loz Be

Extremely friendly, patient, understanding, considerate providing lots of information and very knowledgeable. A practice that looks after pets, and their owners. Would not use anywhere else

Vanessa Woodman

3 months ago

Excellent service in a calm and friendly environment. Wonderful staff who alway show kindness to our dog helping her to relax ☺️ I would certain recommend this practice who serve the local community really well .

Shelagh Clarke

7 months ago

This practice is everything you want from your vets. The warm welcome at the desk, the cleanliness of the reception to the gentleness of the practioner whilst dealing with my cat. Everything was explained well and clearly, as was advice .

Kay Barnes

my small dog panics at vets so they come out to the car to deal with her , very kind and caring

Merryl Drake

Convenient, at the end of my road. Helpful staff from receptionists to vets. Several branches over the South of England. Always happy with all visits I make.

Marion H.

8 months ago

People there are nice and patient

Lorraine Clark

11 months ago

Lovely vets. Called up as Rabbit wasn't well, was in there quickly, which is important with rabbits. Vet gave him a a thorough check, diagnosis, pain relief and meds . He is now bouncing around as normal.